Responsible Gambling

Gambling should always be an enjoyable and entertaining activity. We are committed to promoting responsible gambling and ensuring that our players have access to the tools and information they need to stay in control. If you ever feel that gambling is no longer fun or is causing harm, we encourage you to take action immediately. This page provides guidance, resources, and tools to help you gamble responsibly.

Signs of Problem Gambling

It is important to recognise the warning signs of problem gambling early. If you or someone you know is experiencing any of the following, it may be time to seek help:

• Spending more money on gambling than you can afford to lose
• Chasing losses by continuing to gamble in an attempt to win back money
• Neglecting work, family, or social responsibilities due to gambling
• Feeling anxious, irritable, or restless when not gambling
• Lying to friends or family members about gambling habits
• Borrowing money or selling possessions to fund gambling
• Using gambling as a way to escape stress, depression, or other problems
• Difficulty controlling or stopping gambling despite wanting to
• Spending increasing amounts of time and money to get the same level of excitement
• Feeling guilt or shame after gambling sessions

Self-Exclusion Tools

We offer a range of self-exclusion and responsible gambling tools to help you manage your activity. These tools are designed to give you greater control over your gambling experience and can be accessed at any time through your account settings.

• Deposit Limits: Set daily, weekly, or monthly limits on the amount of money you can deposit into your account.
• Loss Limits: Restrict the total amount you are able to lose within a specified time period.
• Session Time Limits: Control how long you spend gambling by setting time reminders or hard session limits.
• Reality Checks: Receive regular pop-up notifications reminding you how long you have been playing.
• Cool-Off Periods: Take a short break from gambling by temporarily suspending your account for a set period.
• Self-Exclusion: Permanently or indefinitely exclude yourself from our platform. Once activated, this cannot easily be reversed, so please consider this option carefully.

You can also register with GamStop, the national self-exclusion scheme in the UK, which allows you to self-exclude from all licensed online gambling sites at once. Visit www.gamstop.co.uk for more information.

Helpful Resources

If you are concerned about your own gambling or that of someone close to you, please reach out to one of the following organisations. They offer free, confidential advice and support:

• BeGambleAware - BeGambleAware is one of the UK's leading charities for problem gambling. They provide free information, advice, and support to anyone affected by gambling-related harm, including friends and family members.
• GamCare - GamCare is the leading provider of free information, support, and counselling for people affected by problem gambling. They operate the National Gambling Helpline and offer a range of online support services.

Remember, gambling should always be fun. Please gamble responsibly and never bet more than you can afford to lose. If you need help, do not hesitate to reach out to us or one of the organisations listed above.